The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or gone and can adjust temperatures to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it yourself or contact a HVAC specialist like Stephen Hurst Pack Heating and Cooling. If you’re wiring it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem as the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from older programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get enough power, Nest says you may run into some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is making weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t run or turns off and on rapidly in a short period of time.

You might believe something is suspect with your heating and cooling system, but if you just got the Nest, it’s best to begin with your thermostat initially. This is especially true if the weather is mild, and you haven’t been running your heat or air conditioning frequently.

Our Pros Can Solve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting without help but can’t repair the issue, a smart thermostat pro such as one from Stephen Hurst Pack Heating and Cooling can support you. We can identify the issue and put in a C-wire, if needed.

Smart thermostats like the Nest are made to make your life easier, by automatic energy-efficient programming and the opportunity to monitor temperatures while you’re on the go. It’s a frustrating experience when yours won’t work properly, but our heating and cooling specialists at Stephen Hurst Pack Heating and Cooling can take care of the issue fast.

If you’re experiencing odd heating and cooling behavior with your new Nest, reach out to us at 740-474-5940 to set up your appointment now.