The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or out and about and can raise and lower temps to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy provider for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up without help or hire a HVAC professional like Stephen Hurst Pack Heating and Cooling. If you’re wiring it yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem because the thermostat can draw enough power from other heating and cooling wires.

In some cases, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is better than older programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw enough juice, Nest says you may have some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is making strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t run or turns off and on rapidly in a short period of time.

You could believe something is suspect with your heating and cooling system, but if you just installed the Nest, we recommend you start with your thermostat initially. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning consistently.

Our Professionals Can Resolve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the dilemma, a smart thermostat specialist like one from Stephen Hurst Pack Heating and Cooling can support you. We can determine the problem and install a C-wire, if required.

Smart thermostats like the Nest are designed to make your life simpler, through automatic energy-efficient programming and the opportunity to monitor temperatures while you’re away from home. It’s a frustrating experience when yours won’t operate correctly, but our heating and cooling experts at Stephen Hurst Pack Heating and Cooling can fix the trouble quickly.

If you’re experiencing odd heating and cooling behavior with your new Nest, call us at 740-474-5940 to request your appointment today.